Your Feedback:
At Maffra Medical Group, we are committed to providing high-quality care and a positive experience for all our patients.
We value your feedback and encourage you to let us know if you have any concerns about the care or services you have received.
If you are unhappy with any aspect of your experience, we encourage you to complete the feedback form below or contact our Practice Manager. All feedback and complaints are taken seriously and will be handled respectfully and confidentially.
If you feel your concerns have not been satisfactorily resolved, you may contact the Health Services Commissioner Phone 1300 582 113 or (03) 9032 3100.
We also welcome positive feedback and messages of appreciation. Hearing about your positive experiences allows us to recognise the efforts of our team and understand what aspects of our service you value most.
Your feedback helps us continually improve the care and services we provide to our community.